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Verizon Incident in South County - Thursday, April 9, 2009

At approximately 2:00 AM on April 9 someone cut fiber optic cables in San Jose that eliminated the telephone, both land line and cell, along with internet capabilities in Morgan Hill and Gilroy. This included all 911 services. The Morgan Hill Office of Emergency Services (OES) was activated which brought in representatives from City Services along with City Officers. Together they worked to ensure that Morgan Hill residents stayed safe and protected. CERT was activated along with ARES. Their HAM communication capabilities acted as the eyes and ears for some of the emergency services.

OES Staff
Members of the EOC staff watch the 5:00 news broadcast about the incident that they were actively involved with.

The CERT sign that was placed on each of the CERT/HAM operator's vehicle to inform the community about the purpose of the vehicle and it's operator.

Stefani Lavia, one oof the Morgan HIll Police Dispatch Operators, being interviewed by Channel 7 News

Cisco Systems NERV
The NERV (Network Emergency Response Vehicle) that was dispatched from Cisco Systems to assist with communications for the OES and Police Department.

News Article Picture
Article in San Jose Mercury News - Saturday, April 11, 2009. The headline says it all. Pictured is Acting Sgt. Mindy Zen and OES Coordinator Jennifer Ponce.

Wayne Rhoten
Wayne Rhoten stationed as one of the CERT/HAM operators that were throughout the City.

Commander Swing
Commander Swing being Interviewed by Channel 7 News. David Swing was the Public Information Officer for this incident.

EOS Staff
Members of the EOC staff sharing information about the incident.

News Article Picture
Picture from the San Jose Mercury News article published Friday, April 10, 2009